DeKalb County Code Enforcement Policies and Procedures
The following information was gathered from a conversation
with Officer Heckert, DeKalb County Central Precinct Code Enforcement Officer,
who handles “quality of life” complaints such as junk cars, weeds, open storage
in carport, etc, as well as barking dog complaints for the area that
encompasses the Merry Hills neighborhood.
This information pertains to “quality of life” complaints.
Major property maintenance issues, that affect habitability, are handled by the
DeKalb County Code Enforcement Office (404-417-1240).
Quality of Life Complaints
What are “Quality of Life Complaints”?
“Quality of Life Complaints” are about non-adherence by
property owners and occupants to standards for maintaining residential property
in accordance with the DeKalb County property maintenance ordinance. These
standards are summarized in the Code Enforcement Property Maintenance Ordinance
brochure for Unincorporated DeKalb County available at www.merryhills.com.
Who can make a complaint
Anyone can make a complaint
- In their own name
- In the name of a Homeowners Association, without
Note: A complaint by a
Homeowners Association does not receive priority over an individual complaint.
How to complain
- Call the DeKalb County Code Enforcement Office at
404-417-1240. Give the address of the possible code violation and a
Note: It may take several
weeks before the complaint is handled by the code enforcement office,
- Call Officer Heckert at 404-294-2641. Give the address of
the possible code violation and a description. Complaint usually handled
within a week.
What Code Enforcement Officer does
- Inspects property as a result of a complaint
- Will often perform a street survey of the entire street or
neighborhood as a result
- If violation is found, a warning citation is issued for a
- Code enforcement officer will reinspect property after two
to three weeks of warning citation
- If violation has not been corrected upon reinspection, a court
summons is issued
- If reinspection shows compliance with the code, the case
is closed. If within a year, a second complaint is made about the same
violation, and violation is found again, a court summons is issued
- Judge can fine up to $1,000 for an offense
Recommendation by Officer Heckert on role of Homeowners Association
- Provide education to homeowners about DeKalb County Code
- Share information with homeowners about procedures for
- Invite code enforcement officer to Membership Meeting